The Amazon Effect, and how you keep up with it
Do you want to feel old? How about this – web giant Amazon opened its (digital) doors in 1994. Yes, the same year Ace of
Why you should improve your post-purchase customer experience, and how
In these days of e-commerce it seems that a surprisingly large number of brands and retailers are forgetting how important it is to care about
Reduced customer service handling
Keep your customers informed during the whole shipping process and notify them when deviations are discovered. This will reduce customer service handling and generate godwill
